The item was bent on arrival. The packaging had been damaged. I do have photos of the damage. I’m unable to use the product so am seeking to return it. Can you please advise.
Regards Gabrielle
This kit is ideal for DIY people wishing to frame a picture for the first time. Quality of the tool in the kit are good and results look good.
The canvas itself is great quality, but as I use both the white primed side and the actual canvas side I was very disappointed upon opening the packaging to find a big water stain on the canvas (it was not raining the day it was delivered or even during that week). I don’t know if there are any more stains as I haven’t unrolled the entire canvas yet. Looks like it may have been wet before it got posted, either way I think that’s something that needs to be noted to watch out for before your company posts it out as a lot of artists are now using the cotton/linen side of the canvas.
The ceiling mount hanging kit was exactly what I needed to hand a large piece of art and a weighty decorative framed mirror. I didn’t want to drill into the brick and stone walls of the house (I used the wooden beams of the ceiling), and these hangers I found online worked well.
